Customer loyalty programs are plans detailing what a customer stands to gain from the use or patronage of a brand over an extended period. Businesses use this strategy to reward long-standing customers who have stayed loyal to the brand for a very long time.
While this might be a worthy plan for most businesses, it is not so for EE Mobile. The leading network operator does not have a customer loyalty program to woo its customers. What it has instead is a string of benefits and plans that customers can attain from using their products.
What About EE?
EE Mobile is one of the leading network service providers in the UK. Using an EE sim gives you access to 5G networks, 24/7 customer support, Wi-Fi calling, data boosts, and so many others.
Does EE Mobile Have a Customer Loyalty Program?
No, EE Mobile does not have a standard rewards program for their long-term customers. As a network service operator, the business tends to focus more on value creation and ensuring these values are fit to customers’ needs and demands. If you plan to get on the EE mobile network, then know that you have nothing to fear. EE compensates for the absence of a loyalty program by providing excellent welcome bonuses to newcomers. For example, if you get broadband from EE, you will get extra 5GB on your monthly subscriptions.
The network provider also offers exciting and affordable data subscription packages for their customers. Some of these benefits include Wi-Fi calling, access to 5G networks, a free Apple Music subscription, and so on.
If there’s no reward or loyalty package for long-term customers, how does EE Mobile plan to keep their customers on the network?
Why Use EE Mobile SIM Cards?
It has already been mentioned that EE offers their customers a string of benefits that are attached to the use of their sims and mobile phones. While these extras do not qualify as loyalty packages, they are equally exciting enough to keep customers loyal to the network.
1. BT Sport
EE offers a free subscription to watch your favorite sports on BT sport. With this plan, you can watch Premier League matches online or in a mobile app, as long as you use the EE network.
2. Apple Music
You also have a free subscription to listen to your favorite songs on Apple music for a duration of 6 months. The free Apple music subscription is an ingenious stroke on the part of EE, as streaming fees won’t be deducted from your allowance.
3. Broadband
If you have an EE broadband, you will get a bonus data of 5GB on your monthly data purchases.
4. Data usage limits and alerts
When you use EE sims, you will always have a forewarning whenever you are about to exhaust your data balance. You can also set a data cap, that is, the maximum amount of data that you can use per day.
5. Broad network
EE has the largest network coverage in the UK and its environs. Its 4G network covers about 99% of the UK while its 5G brand extends over more areas than that of its competitors. You might also be able to access the EE network on specific train paths.
You can now see that although EE does not provide a loyalty reward program for customers, it offers mouthwatering services and perks to keep them faithful to the network. The network service provider specifically targets newcomers to the network and offers them welcome bonuses and extras to make them attached to the network.
Conclusion
EE Mobile does not have a set customer loyalty program, and what it has instead is a string of perks and benefits that customers using their network can enjoy. They also offer data bonuses, free sports, music and movie subscription packages, Wi-Fi calling, access to 5G networks, and so on.
- Does EE Mobile have a customer loyalty program?
Ans: No, EE Mobile does not have a rewards package for customer loyalty. But they have numerous plans and benefits attached to their service which customers can naturally enjoy. The network service specifically targets newcomers and offers them data bonuses to get them hooked on the network.
- What perks and bonuses do EE offer their customers?
Ans: Customers are given free use of Apple Music for 6 months, BT sports for 24 months, bonus data on data purchases, and so much more.
- Why should I choose EE mobile?
Ans: These are some of the services offered by the network service provider: Wi-Fi calling, stable access to 5G network, data caps, data boosters, data gifting, and so on.
- Is EE customer service open?
Ans: EE customer service line is open every day on weekdays from 8 am to 9 pm. And weekends from 8 am to 8 pm.
