This article would help you know what to do next if your purchase with a Gift Card goes wrong.
eBay Gift Card Policies
To pay for a good with the eBay Gift Card, you’ll have to use a redemption code found on the back of the card. If the Gift Card was bought online, the redemption code would be sent to your email. This redemption code has a 13-digit. In using a Gift Card, goods can be paid for partially in a scenario where the money on the card is not enough, the other part of the money for goods can be paid for using another means.
eBay Gift Card Restrictions
eBay has limits to which it can be used. Some of the limitations are:
You’ll go through the normal refund process for a good that needs to be refunded (paid with a Gift Card). After the request for a refund has been approved, the money would be sent back to the Gift Card used earlier to make the purchase. If you have in mind to buy coupons and other gift cards with eBay Gift Cards, you’ll have to look for an alternative because eBay can’t do all those. One eBay Gift Card to a singular account. A card can’t be used for more than one account. Getting money back for a Gift Card is impossible. Refunds are not allowed for an exchange of cash. – The maximum amount that can be redeemed in a day is $1,000.
Getting a Refund With EBay’s Website
Here is a simple step to make a refund on eBay’s website:
Firstly, you’ll have to ensure you have access to the website and log in to your eBay account. After logging in, navigate to the page that says “My eBay Purchase history.”
After finding the page, find the good and click on return. Be sure you clicked on the correct item to intend to return.
Then, select ” resolve a problem.” You’ll be asked some questions. Ensure you answer all. After answering all questions, a link will be given to you to start the refund process.
eBay allows customers to speak directly to sellers regarding the refund of an item bought. In a case where a mutual agreement was not reached, eBay steps in and gives its judgment. A refund is then made to the Gift Card.
Timeline for a Refund on eBay Gift Card
Getting a refund on goods bought on eBay is determined by how long the goods would get to the one who sold them. The seller is to give the refund after two days of getting good.
However, eBay gives three to four working days to customers who want a refund, which is their standard customer experience.
Ways to Check the Status of Your eBay Gift Card Refund
To track the progress of your Gift Card refund, you’ll have to check by clicking on the button that says, “Check my request Status” on the eBay website page.
In a scenario where a refund has been approved, you can always check your balance on your Gift Card to ensure it has been reflected. You can do this with a Gift Card balance checker.
Issues To expect With eBay Gift Card Refunds
For some goods on eBay, you’ll need to purchase them with a PayPal account, which can cause a problem if a need for a refund arises. Many customers complained about this.
Another challenge with the eBay refund process was that customers had issues with delayed refunds. Most times, refunds are approved when customers have already thrown their cards away. The solution is to keep your physical Gift Card until you are satisfied with the item bought.
In an e-commerce company, refunds should not be shied at. Customers won’t necessarily get satisfied with every product or good they bought. The company must still give the customers utmost satisfaction. eBay is at the forefront of seeing that their customers have good refund experiences. eBay Gift Card refund is not stressful, especially when the processes, do’s, and don’t are known, hence this article.
You can make your eBay account be credited after 3-4 working days for a refund.
- Can eBay Gift Cards be used to buy other goods aside from what eBay offers on the site?
Firstly, keep in mind that eBay Gift Cards are used to purchase goods on the eBay site. eBay made the Gift Card an easier way to purchase goods on the site.
To get a product outside eBay, you’ll have to use another means to buy it. Note that to purchase some goods on the site, you’ll have to have an active PayPal account.
- Why can’t I get a refund for my Gift Card for cash?
Ensure you go through the company’s terms and conditions. This would help you know what you are signing up for before signing up.
eBay Gift Card is classified as a nonrefundable item on the list on the terms and policy page. You can’t get a refund for cash for a Gift Card after purchasing it.
The interesting part of the eBay Gift Card is that funds in the account don’t expire.
